Director, Global Retail Store Experience and Sales Operations
Apple
Operations, Sales & Business Development
Cupertino, CA, USA
Posted on Sep 12, 2025
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience and driving a global strategy that sets the bar. We are looking for a highly motivated and proactive leader who can set a strategic vision and build innovative experiences and stay connected to the ground level operations and performance of the business. The ideal candidate possesses a high level of integrity, creativity, analytical horsepower, accountability, communication, and interpersonal skills, with a commitment to teamwork and excellence. In this role the opportunities are immense, and the future is exciting. You will play a critical role in leading and defining the future direction of our Retail Stores. This role will lead the teams that define strategic initiatives that impact the store experience, drive commercial performance and deliver programs that enhance our stores operations.