Agricultural Office Assistant (Processor)

Location: Winter Haven, Florida (in-person)

A leading crop insurance agency in the Southeastern U.S. is excited to add a new Processor to our team. This is a full-time, in-person position based at our Winter Haven, Florida office.

Overview

Processors support our agents throughout the entire crop insurance process and play an important role on our customer-facing team. You’ll work directly with growers, agents, and insurance provider partners to keep everything running smoothly, and you’ll prepare quotes, proposals, and official policy documents with accuracy and attention to detail.

Responsibilities

• Prepare crop insurance documents, including applications, worksheets, acreage and production reports, plant inventories, and farming reports using information provided by agents and growers.
• Prepare renewal paperwork each season for all expiring policies.
• Work directly with growers when additional information is needed; attend meetings with growers as needed to support agent relationships.
• Provide first-line internal review of documents prepared by other processors to help detect and correct errors.
• Prepare quotes and written insurance proposals using actuarial data and quoting tools.
• Work with insurance provider personnel to resolve questions and issues regarding policies and coverage.
• Take claim and loss information from growers and file claims with insurance providers.
• Track processes in company information systems; ensure documents are signed and filed on time to meet policy deadlines.
• Scan and archive documents as required by policy and procedure.
• Attend required training meetings; represent the company at trade shows and marketing events as needed.

Required Qualifications

• High school diploma or GED.
• Proficiency with Microsoft Word and Excel for creating documents and spreadsheets.
• Valid driver’s license.
• Ability to pass a background check required for obtaining a Florida Resident Customer Service Representative (4-40) or Crop Hail (4-30) license (no coursework or exam required).

Preferred / Extra Consideration

• College attendance or degree.
• Bilingual (spoken and written), especially Spanish in a business environment.
• Experience in any of the following:
  • Agriculture or nursery operations (especially back-office roles)
  • Commercial insurance (especially crop insurance)
  • Accounting or bookkeeping
  • Tax preparation
  • Government office work (especially accounting, bookkeeping, or grant administration)

Ideal Candidate

• Prior experience in a professional office role with substantial public or customer service interaction.
• Prior exposure to agriculture or nursery growing (employment, family, or school/FFA involvement).
• Strong business writing or business math skills.
• Ability to research and learn new tasks independently.

Benefits

• Company pays 100% of individual health, dental, and vision insurance premiums, with generous contributions for dependent/family coverage.
• Company-paid life insurance, with option to purchase additional coverage.
• 401(k) eligibility with a 3% company contribution (even if you do not contribute); full profit-sharing eligibility after one year.
• Generous PTO policy, including paid holidays and up to three weeks of vacation per year.

How to Apply

If you’re ready to join a supportive team where your work truly makes an impact, we’d love to hear from you. If the Processor role sounds like the right fit, we encourage you to apply—we’re excited to learn more about you!