Senior HR Consultant
Microsoft
As a Senior HR Consultant , you will serve as a trusted advisor to managers and employees across Latin America, helping them navigate complex people matters while driving a consistent, high‑quality employee experience. You will leverage deep HR expertise, strong analytical capabilities, and a consulting mindset to solve challenging employee relations situations, enhance leadership effectiveness, and support key HR programs and initiatives.
This role provides the opportunity to:
- Develop deep business and geo‑specific HR acumen
- Influence HR strategy through insights and data
- Lead impactful initiatives that shape culture and organizational effectiveness
Responsibilities
Employee Relations
Diagnose and resolve complex, high risk employee relations issues in partnership with HR, Legal, and business stakeholders, ensuring a safe, values aligned work environment.
Partner with investigative teams such as Workplace Investigations (WIT), BRI, GER, and legal counsel when needed.
Interpret trends in employee relations issues, identify systemic risks, and recommend preventative or corrective interventions.
Collaborate in the execution of critical Labor Relations projects with local HR
Lead cross functional execution of annual collective bargaining agreement
HR Solutions Consulting
Provide expert consulting to managers and employees across HR programs, processes, and initiatives.
Synthesize insights and contribute thought leadership to influence the future direction of HR work.
Generate and present trends and organizational health insights to HR leaders, recommending action based on local and regional needs.
Digital
Embed AI-enabled practices into HR workflows, piloting new tools, driving adoption, and scaling learnings across the HR community.
Partner with business leaders to drive enterprise-wide digital transformation by aligning talent strategy with evolving capability needs. Participate in initiatives focused on reskilling, upskilling, and workforce readiness—delivering in an AI-powered, rapidly evolving landscape.
Capability Building
Conduct oneonone consulting and coaching with business leaders to enhance leadership effectiveness.
Collaborate across HR disciplines (TM, L&D, HRBP) to design and deliver capabilitybuilding initiatives.
Identify training needs across the region and amplify consumption of learning programs.
HR Projects & Programs
Partner with Centers of Excellence (COEs) to implement scalable HR programs and adapt them to the country or regional context.
Lead or support HR projects (e.g., performance checkpoints, retention initiatives) based on business or geospecific needs.
Operational Compliance
Interpret and advocate Microsoft values and compliance with HR policies across Brazil and other Latin America countries.
Identify and mitigate risks by collaborating with legal and crossgeo HR partners.
Queue & Case Management
Respond to employee and manager inquiries via CRM, ensuring timely case closure and documentation accuracy.
Maintain queue hygiene, ensure data integrity, and manage sensitive information with strict confidentiality.
Qualifications
Required Qualifications
- Bachelor’s Degree AND 7+ years experience with human resources or business programs/processes OR Master's Degree AND 4+ years experience with human resources or business programs/processes OR equivalent experience
- Ability to communicate fluently in both Portuguese and English, both verbally and in writing, to support employee relations matters and stakeholder engagement in Portuguese‑speaking regions
Preferred Requirements
- Spanish/ English language capability
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.