The Commercial Executive are responsible for the following:

Deal Making:

  • Lead internal and external sales and management teams through commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions.
  • Identify business opportunities which vary based on deal lifecycle and artificial intelligence (AI). Take relevant steps to make sure deal execution is proficient.
  • Creates and manages commercial plan/contributes to account plan for strategic accounts by mapping out how to maximize qualified medium in size/scope or complex commercial opportunity for the account.
  • Analyzes customer commercial opportunity history, inclusive of discounts, concessions, and consumptions for territory. Anticipates and verifies upcoming renewals as appropriate.

Compliance:

  • Drives adherence to commercial solutions policy for commercial deal execution, and coaches sales team to ensure compliance.
  • Actively and promptly raises compliance issues; drives a culture of compliance through deal execution and related parts of Microsoft policies.
  • Assesses and analyzes deals for risks related to profitability, legal issues, and contracting. Coaches’ others on assessment and escalation of risk.

Negotiation:

  • Define, negotiate complex commercial terms and lead the strategy for the negotiation approach by engaging with stakeholders.
  • Partners with leaders when negotiating complex commercial terms in collaboration with the account team and deal manager. Understands stakeholders (priority). Leverages formal negotiation strategies and identifies important factors for successfully negotiating (e.g., anticipates potential vulnerabilities, understands customer measurement of value in order to craft solutions to meet those needs and defines fallback positions).
  • Consults with leaders on rhythm of negotiation team planning and reporting to stakeholders. Utilizes the strategy for the negotiation approach by engaging with experienced stakeholders internally and externally. Drives accountability for negotiation outcome(s).

Collaboration

  • Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft revenue targets.
  • Leads collaboration with sellers and stakeholders to achieve revenue targets. Leverages critical resources (e.g., deal desk, sales support, operations, partners, finance) to drive business outcomes.
  • In-depth and strategic understanding of Microsoft licensing programs and contracting.

Proactive Engagement:

  • Proactively engages with others to align commercial strategy to customer needs. Applies knowledge of expected outcomes to determine how commercial licensing/contracting should be changed to meet customer needs.
  • Drives accountability in resolving cross-functional issues to successful conclusion. Fosters overall proficiency by driving proficient team collaboration.

Other