Job Posting Title:

Show Systems Specialist

Req ID:

10093174

Job Description:

About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

The Show Systems Specialist supports the operation, troubleshooting and maintenance of all Disney Cruise Line Show Control systems and equipment fleet-wide. They will play a key role in developing short-term and life-cycle sustainment solutions, as well as work with multiple partners from all levels of the organization to determine data and requirements driven technical solutions.

What You Will Do

• Support the day-to-day operation and maintenance of all Disney Cruise Line Show Control systems fleet-wide as they relate to entertainment offerings.

• Act as on-call support for shipboard team when challenges with Show Control systems arise.

• Maintain and debug software in multiple languages.

• Conduct SQS audits of Show Control Systems.

• Perform software engineering tasks including analysis, testing, maintenance, and installation.

• Work with shipboard teams to assist with ongoing training items from the Sr. Show Systems Specialist and Technical Training Manager.

• Partner with entertainment operations sustainment team to address challenges with/integration of Audio systems, Video systems, Stage automation systems, and Special effects systems

• Partner with Disney Cruise Line IT network team to address entertainment VLAN challenges and implement necessary changes.

• Implement updates to the Disney Cruise Line Training Lab pre-visualization systems in partnership with the Walt Disney World Simulation team

• Partners with Disney Cruise Line Safety team to ensure compliance with set policies and procedures as well as all maritime and ship safety standards and Flag compliance.

• Partners with Walt Disney Parks & Resorts Entertainment Standards team to ensure company standards compliance.

• Partners with Worldwide Safety team to ensure company safety standards are met.

• Partner with shoreside Entertainment Technical Leadership, Disney Cruise Line Safety partners and the Standards and Sustainment team to ensure Safety Management

• Systems and Operating Guideline documentation is up to date and in accordance with current safety and regulatory practices.

Required Qualifications & Skills

• Minimum 3 years show production experience in a similar role, preferably as a Show Control Systems operator.

• Familiarity with different communication methodologies (DMX, TCP/UDP, Serial, etc)

• In-depth understanding of network communication and protocols

• Experience with GrandMA lighting consoles, SMPTE time code or MIDI controlled equipment.

• Experience with video projection systems, theatrical special effects

• Available and willing to work weekends, holidays and third shift, as needed.

• Willingness to travel extensively on various domestic and international assignments as needed for Disney Cruise Line and related projects.

Preferred Qualifications

• Familiarity with show controller hardware (AMX, Navigator, Beckhoff TwinCAT, V16, or similar devices).

• Knowledge of stage automation systems.

• Knowledge of broadcast video systems

• Ability to read, understand and translate multiple software languages (C, C++, C#, Delphi, Node JS)

• Familiarity with “Unreal” preferred.

• Understanding of Ladder Logic.

• Experience operating and maintaining Real-time Operating System software.

• Experience installing and troubleshooting electric motor, hydraulic and pneumatic actuators.

Education

• B.S. in Computer Science, or BA in Theatre with focus in technical systems

#DCLPJ

Job Posting Segment:

DCL Shoreside

Job Posting Primary Business:

DCL Entertainment

Primary Job Posting Category:

Entertainment-Technical Direction

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2024-08-29