Join the Card Data & Analytics: Reporting & Automation Team, where we promote business growth through actionable insights and recommendations.

As a Quant Analytics Associate within the Card Data and Analytics Team, you will concentrate on cross-channel and cross-product analytics and data visualization. Your role will involve analyzing our customers across various card products and business lines, designing and constructing dashboards using Tableau, and visualizing data and insights for executive-level staff. You will contribute to our business growth and comprehensive marketing strategies by offering innovative ideas and actionable insights. This high-visibility role provides frequent opportunities to collaborate directly with presidents, general managers, and heads of various card centers of excellence. Your primary objective will be to deliver powerful data insights to support the growth of the Chase credit card business.

Job responsibilities

• Designs, develop, and maintain customer dashboards for the CCB Card D&A group and teams across Chase Card using data visualization tools such as Tableau.
• Interprets and analyze the insights from Tableau-based dashboards & interactive analytic suites to identify and present actionable opportunities and monitor the comparative effectiveness of various initiatives across Card teams.
• Packages and presents data and insights in an executive and visualized format.
• Prepares and automate the data needed for Tableau dashboards, including any statistically derived metrics or benchmarks; and uses multiple analytic tools and data sources to support that objectives, including Tableau, Alteryx, Snowflake, SAS, SQL, and Excel.
• Identifies key growth areas and opportunities and communicate recommendations to the Card leadership team and various marketing teams across the firm to influence and fine-tune our marketing strategies.
• Collaborates with cross-functional strategy teams within Card to design and deliver customized analyses and strategic roadmaps, and synthesize the data into actionable insights to influence and drive business and marketing strategies for the Card businesses.
• Identifies opportunities to improve our card marketing cost efficiency and drive sustainable business growth.

Required qualifications, capabilities and skills

• Strong Tableau and Tableau Server knowledge with 4+ years of relevant experience in data visualization, analytics, and data-driven strategic marketing role(s).
• Excellent analytical ability as well as hands-on experience with analytical and statistical packages/databases (e.g. Alteryx, SAS, SQL or equivalent).
• Strong communication skills and being able to communicate and interact effectively with leadership team to deliver insightful customer analyses and actionable recommendations.
• Ability to analyze, interpret and translate metric performances into insights and recommendations, and package and present projections, performance trends, and performance outlooks in an executive format.
• Experience with data automation or data wrangling ETL tools such as Alteryx, or equivalent.
• Demonstrated experience in analyzing voluminous data from raw sources and ability to conduct research into data mining issues, practices, and products.
• Demonstrated problem solving skills, especially in a fast-paced environment.

Preferred qualifications, capabilities and skills

• Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, statistics, information system, or mathematics; Master’s degree in a STEM field preferred.
• Experience working with Digital platform and tools like Adobe Analytics is a plus.
• Understanding of the key drivers within the credit card P&L is preferred.
• Experience with big data technologies and machine learning is a plus.