JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking, and Consumer and Community Banking.

The U.S. Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Securities and You Invest - our digital investing platform. The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices.

The Product Associate role is part of the Client & Employee Virtual Meeting (CEVM) product team. CEVM is a product that will deliver digital experiences to enable seamless collaboration between customers and bank employees.

Job responsibilities

• Partner with Area Product Owner to support research and analysis for new initiatives/features; refine problem definition, personas, process mapping, solution scope, high-level use cases and user experience
• Work with System Architect to clarify business requirements to design best solution intent using approved tech stack
• Team up with UI/UX designers and Content managers to design user facing components and workflows
• Collaborate with Tech team/s to break initiatives/features into epics and stories
• Refine epics and user stories covering all functional and non-functional requirements
• Ensure acceptance criteria is defined to cover standard, alternate and exception scenarios
• Collaborate with Product Owner, Area Product Owner and scrum teams to define sprint priorities and goals for epic and story build and refinement
• Participate in retrospectives and drive continuous improvement outcomes across all phases of the Agile delivery lifecycle
• Support the team in knocking down/escalating blockers that arise in all phases of the Agile delivery lifecycle
• Oversee integrated QA testing and drive defect resolution leading up to production deployment
• Execute UAT and Production Validation to ensure delivery quality

Required qualifications, capabilities, and skills

• Minimum of 5 years of experience in financial services,
• Minimum of 5 years of experience working in product /business analyst or similar product function
• Experience performing analysis and defining user personas, process documentation, epics, user stories and acceptance criteria
• Strong knowledge and hands-on experience with Agile delivery process
• Significant experience using JIRA / Jira Align and building custom reporting
• Significant experience using Confluence and/or Teams (or similar collaboration tools)
• Structured thinker and effective communicator with excellent written communication skills
• Highly self-motivated with ability to remain composed under pressure and excel during periods of ambiguity
• University degree, or specialized training or equivalent work experience

• Preferably with experience in wealth management, financial planning, asset management, digital banking, or a closely related business managing strategic or transformational change
• Experience related to digital product delivery
• Relevant scrum certifications is a big plus (CSPO, A-CSPO, etc.)