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Push to Card Sr Product Associate - Payments

Aumni

Aumni

Product
Tampa, FL, USA
Posted 6+ months ago

Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in for Business to Consumer (B2C) payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Holistically understand core business problems and requirements from clients in order to deliver efficient and useful solutions
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
  • Works directly with engineering and other internal teams to build and deliver the products
  • Pivots opportunities based on new information and market opportunities
  • Collaborates closely with cross-functional teams including Technology, Sales, Compliance, Legal, and Risk
Required qualifications, capabilities, and skills
  • Bachelor’s degree required with 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Working experience with Visa OCT and Mastercard Send etc
  • Knowledge of emerging technologies as well as exposure to design thinking
  • Work well with cross-functional partners and in a matrix environment including partnering with Product, Sales, Analytics and Design teams to recognize key growth areas for the business and emerging client needs
  • Passion for creatively solving problems and an entrepreneurial spirit
  • Awareness of financial services and regulatory framework
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Communicate effectively and confidently (both oral and written)
  • Work well in cross-functional team, and coach and development of other team members
  • Working experience with alternative payment rails like Visa OCT, Mastercard Send, Zelle, and PayPal etc.