DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the Operations team. We are a global group with presence in US, India & Philippines.

Summary- The position will be part of the DART MIS setup and will be responsible for providing MIS solutions. The position will collaborate with different stakeholders and across different levels of Management and ensure that the most optimum solution is provided.

Job Responsibilities:

• Responsible for supporting day-to-day operations/tasks related to a functional area or business partner
• Ensures projects are completed according to established timelines
• Participates in cross-functional teams as an SME from MIS
• Duties may include, but are not limited to assembling data, building reports/dashboards, and providing input on out of the box solutions for our business partners.
• Independently leading and delivering complex reporting projects
• Identifies risks and opportunities along with potential solutions in order to unlock value.

Required Qualifications, Skills and Competencies:

• 8+ years of professional experience in a combination of business + relevant MIS/ technology/ reporting experience
• Some level of business operations & procedures along with the ability to tie into business fundamentals
• Must have first-hand experience & knowledge of querying different databases & other source systems for data analysis required for reporting
• Must have first-hand experience & knowledge of creating reports/ business intelligence solutions using tools like (but not limited to) Tableau, Python, Alteryx, SAS, SQL etc.
• General desire and aptitude to learn and adapt to new technologies
• Must be open to different points of view
• Anticipates and resolves both customer and general issues with a sense of urgency
• Ability to manage multiple projects and priorities.
• Prior experience in reporting and data analysis development with ability to meet stringent deadlines
• Prior experience with Fraud Operations, CTO Operations and other Consumer and Community Banking departments is desired

Preferred Qualifications, Skills and Competencies:

• Required – Ability to write/understand SQL (PL/SQL, T/SQL, PostgreSQL or similar) and Data Analysis experience
• Required – Creating and deploying reports with a BI tool (examples include but not limited to Tableau, Microstrategy, Cognos, SSRS)
• Required – Tableau
• Preferred – Alteryx, R/ Python, Anaconda, exposure to Cloud Database, AWS, Snowflake, Datalake etc