Description

At Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for Managers and you would play a key role in that journey! Our HR Partners care deeply about the employee experience and support managers to focus on people through engagement, technology, and innovation.

HR Partners are known for their knowledge of HR programs, processes and tools. They act as frontline consultants to the business, working with managers in creating positive employee experience and offering the best HR advice on people matters. They operate and are seen as subject matter experts, having deep knowledge of company and local programs, processes and policies; and offer strong, credible and compelling advice to business leaders on how to manage their team. They are dedicated to collaboration with multiple HR Business Partners and HR Specialists aligned to various businesses. HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.

Employee Relations & Support:
- Channel transactional inquiries to MyHR Live Support Tier1/Tier2. Respond to non-routine inquiries from managers.
- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.
- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.
- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.

Performance management:
- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.
- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate

Talent Management and People Development Consulting:
- Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.
- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.
- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.

HR General:
- Act as stewards of the employee experience and Amazon “culture keepers”.
- Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.
- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.

Key job responsibilities
The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.





A day in the life
This role specifically supports World Wide Amazon Stores and General & Administrative (WWAS G&A) Corporate managers based in the US.