Description

Amazon Connect is revolutionizing how businesses interact with their customers, and as a Senior Product Marketing Manager, you'll be at the forefront of this transformation. You'll have the opportunity to shape the go-to-market strategy for one of the fastest-growing cloud contact center solutions in the industry.

- Market Leadership Impact: Amazon Connect is part of AWS's $108 billion revenue engine (up 19% year-over-year in 2024), giving you unparalleled resources and market reach
- Innovation at Scale: Work with AI and machine learning technologies that serve millions of customers globally
- Day 1 Culture: Experience Amazon's unique "Day 1" culture that puts customers at the center of everything, emphasizing constant curiosity, nimbleness, and experimentation
- Career Growth: Join a company known for "building with impact and innovating at global scale" where employees create solutions that matter while growing their careers in extraordinary ways

Key job responsibilities
Craft & develop compelling stories and content (e.g. presentations, whitepapers, infographics, webinars, customer success stories, product videos.) that land our value proposition
Have a solid understanding of Amazon Connect customers, our product and the market more broadly
Regularly engage with customers, analysts, and partners to drive advocacy
Plan and execute marketing initiatives at events to showcase Amazon Connect innovation, messaging, content, keynotes, and breakout sessions
Work closely with AWS field teams to maintain internal sales hubs with the latest resources, value propositions, and sales enablement content
Partner with other marketing teams (e.g., web content, campaigns, demand generation, field teams, and events) to drive and execute on global marketing initiatives.
Continuously measure and improve product marketing initiatives