DESCRIPTION

Want to be on the forefront of the Amazon Stores business? Come work on the team responsible for providing granular insights into Stores economics and profitability, used to make thousands of decisions every day.

We are seeking a Sr. Program Manager to join the Profitability & Business Metric Services (PBMS), supporting the Historical Contribution Profit (HCP) product. PBMS develops systems and mechanisms that deliver profitability metrics, insights and automated decision-making for the WW Stores businesses and flywheel; such as Historical Contribution Profit (HCP), Forward Looking Contribution Profit (FLCP), and Chronicle/Turismo.

HCP data is used to drive informed decision-making at multiple levels. It provides item-level profitability metrics (P&Ls) for each item shipped and is used in both managerial reporting and automated systems across the WW Stores business. HCP utilizes economic, financial, and business fundamentals that attributes hundreds of revenue and cost pools to millions of shipments each day, specific to that shipment's unique life cycle within Amazon.

You will be partnering with stakeholders across various finance, accounting, business, and technical teams in 23 marketplaces to audit, develop, and implement CP allocation methodologies that assign billions of dollars of revenue and cost to millions of shipments. You will build mechanisms to drive controllership, accuracy, insights and innovation in these products which directly ties to measurable, large scale improvements and insights for the business, finance, sellers and our customers. You will gain experience and help shape the fundamental aspects that drive the Amazon Retail and Seller businesses.

This role operates in a fast-paced, global, results-oriented environment. It requires the ability to influence the decisions of senior business leaders through effective verbal and written communication; including logical reasoning, clear data analyses, as well as the presentation of alternatives and trade-offs. The successful candidate must be able to think and act both strategically and tactically in an ambiguous environment with many stakeholders and opinions.

Ultimately, this individual should possess solid business judgment, strong analytical and communication skills, attention to detail and a strong desire to dive deep into business problems and help solve them.

This role will be a good fit if you:

- are highly analytical and detailed oriented with a passion for diving deep into processes, systems, and data
- create new processes and mechanisms to drive controllership on inputs and outputs of the business
- technically savvy and excited about partnering with a technical team to solve large scale, impactful problems
- able to communicate complex issues in a clear and concise way
- thrive in fast-paced environment with ambiguous situations, are able to multi-task with several priorities
- have solid conceptual thinking and problem solving skills
- are an effective and influential communicator

Key job responsibilities
- Build governance model for standardized and centralized WW CP allocations to ensure the long term success of HCP through consistency and financial controllership
- Be the single owner for managing and tracking the program success across tools and programs that we support.
- Partner with a diverse set of global stakeholders to to improve or develop and propose new allocation methodologies for revenue and cost pools in Contribution Profit
- Provide validation and impact analysis support for program launches
- Develop and automate governance and financial controllership mechanisms to ensure accountability, data quality and accuracy through all aspects of the business workflow
- Identify and help implement automation and tooling opportunities to drive efficiency and improvements
- Create unified tracking mechanisms for communicating key metrics and achievements as well as progress on goals/roadmap to help set milestones, collaborate with key stakeholders and hold partner teams accountable
- Build and expand a robust customer engagement model in collaboration with Product teams.
- Effectively manage multiple projects/workstreams and provide essential input on prioritization of enhancements, features, and projects
- Develop documentation and wikis for the team and bring together different pieces into a unified consolidated overview.

About the team
PBMS Finance is the primary finance partner for CP products (HCP and FLCP) and all customer facing analytical tools within Profit Intelligence (e.g. Phoenix, Cost to Serve Slicing, CP to P&L bridging) and Chronicle products (e.g. Turismo). These tools drive critical decisions such as pricing, selection and key business insights for Amazon and power Amazon's flywheel.