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Sr. Compliance Associate-Quality Analyst PT, Global Solutions and Risk Compliance (GSRC)

Amazon

Amazon

IT, Quality Assurance, Compliance / Regulatory
Amman, Jordan
Posted on Jul 3, 2025

DESCRIPTION

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage.
Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Key job responsibilities
Your job responsibilities as a Sr. Compliance Associate-Quality Analyst may include:
• Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets.
• Must be able to comprehend SOPs with minimal support and identify opportunities.
• Identifies anomalies through audits (SOP defects, Process gaps etc.).
• Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale
• Proposes solutions on quality/productivity and work on milestones with managers
• Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner.
• Prepares key insight trends and share reports on regular basis.
• Provide feedbacks to the associates and close loop on audit observations.
• Respond to stakeholders with guidance and flags any updates to Lead/Manager

Skills:
• Proficiency in verbal & written communication in English and Portuguese
• Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
• Strong attention to details.
• Ability to analyze and identify patterns in large data sets.
• Decision making aptitudes based on given guidelines and in ambiguous contexts.
• Must be comfortable working with large data sets.
• Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

About the team
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.