DESCRIPTION

Amazon is hiring a Senior Strategy Manager to join the Delivery Service Partner (DSP) Strategy team, part of Amazon Logistics and Last Mile. The DSP team is building a world class delivery operation to exceed customers’ expectations, ensuring that orders are delivered as fast, accurately, and cost effectively as possible by a network of small, entrepreneur-owned businesses, our DSPs. This is a rapidly growing and highly visible program internally and with our customers.

This role is a unique opportunity to play a key role in the future of the program. Our small, high-impact Strategy team works across the program to design and deploy a strategy that ensures we build to scale in the long-term. This position will design and execute product strategy and development stemming from regulatory and legislative requirements for the DSP program WW.

The role requires a combination of strategic thinking, strong project management capabilities, and excellent stakeholder management skills to successfully implement this major organizational change initiative. The person will establish relationships across a complex, matrixed environment, navigate ambiguity, and drive leadership consensus on the strategic path forward for the program. A background in logistics, last mile, supply chain, or with metrics and program management is a plus.

Key job responsibilities
• Lead global implementation of Delivery Service Partner (DSP) mental model / strategy across WW VP teams
• Drive comprehensive training and education across corporate and field operations teams
• Oversee integration of our strategy / mental model into change management processes and business workflows
• Manage audit and compliance mechanisms to ensure adherence
• Track and report on key implementation metrics and goals
• Partner with legal, operations, and business teams to drive alignment on the strategy, implementation, and continuous improvement