DESCRIPTION

Ready to shape the future of global entertainment?

Join Amazon and MGM Studios Tech as a Salesforce Developer where you'll support the CRM platform that tracks all sales activities for MGM Studios.

You'll be at the forefront of Amazon's entertainment revolution, working where Hollywood meets tech. Your work will directly impact how millions of people discover and enjoy content, while helping shape the future of streaming technology. If you're excited about solving complex technical challenges at massive scale while working with some of the most iconic entertainment brands in the world, this is your opportunity to make history.

This role is based in Los Angeles, putting you at the intersection of Amazon's tech innovation and MGM's century of storytelling excellence.

As a System Development Engineer in SFSC, you will architect, design and build scalable, flexible, and integrated solutions for our Prime Video Studios Sales team in partnership with other technology partners/teams/leaders across the enterprise. You will simplify and reinvent systems, processes, and tools to improve customer experiences. You will technically lead a complex charter of building and delivering cloud services and CRM solutions. You will jointly define strategy, vision, and roadmap of multi-year business critical cloud technology solution which will be rolled out to the Amazon and AWS enterprise.
As a Systems Development Engineer, you will define technical initiatives to drive cost optimization across various CRM, and internal Amazon environments, bring thought leadership to manage availability, latency and performance of our mission critical tools, services

Key job responsibilities
Manage Salesforce.com CRM including support for roadmap projects and operational enhancements.
Hands on configuration and development using APEX and Salesforce configuration capabilities such as Flows.

Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the Salesforce system.

Partner with business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization's that solve Amazon's Business needs.

Understanding customer, internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM.

Participate in change management process. Drive communication efforts across relevant stakeholders.



A day in the life
This role will own customer impacting changes in our UX built on Salesforce. Our tools impact the entire enterprise and we hold a high bar for our customers. This role participates across the entire team of TPMS, PMT, Security Engineers, and SDEs to deliver engaging experiences in Salesforce.

About the team
The Amazon MGM Studios Business Enablement Technology Organization, a key division within AMS Studios Technology, is responsible for delivering technology solutions that support three of the five durable areas of the Studio Production Lifecycle (SPL), 1) Creative Development (Rights & IP), 2) Sales & Distribution (Sales), and 3) Financial Management and Participation's & Residuals (P&R).